Call Bell Crazy? 6 Tips for Taming Overuse

“Tired CNA” posted a comment on my blog, saying she wished there were something that could be done about alert residents who ring their call bells 30 times a day.  And there is.  Here are some suggestions: Residents who ring their call bells frequently are often anxious, needing what seems like constant reassurance.  Quell their … Read more

Room Changes in the Nursing Home: A Customer Service Opportunity

“What the f***!”  Ms. Webster was red in the face, shouting at the nurse who’d just arrived for the evening shift.  “The day nurse told me I was moving to the third floor — now you tell me I’m not?  You people better get your s*** together!”  She began hurling onto the bed the belongings … Read more

Elderspeak and Resistance to Care

“Come on now, Vera, honey,” the nurse said in a high-pitched, sing-song voice, “be a good girl and take this nice candy.” Vera swung her arm and knocked the tiny cups of pills to the floor.   In their 2009 study, Elderspeak Commnunication: Impact on Dementia Care, Kristine N. Williams, RN, PhD, and her colleagues … Read more

Health Researchers: Call for Papers on Person-Centered Care

Call for Papers: The Clinical Gerontologist (Special Issue) Person-Centered Care: Measurement, Implementation, and Outcomes Person-centered care incorporates the unique life history of older adults and emphasizes relationships and communication. The past two decades has seen a rise in a desire to transform care of older adults from a task-centered to person-centered. However, there is a … Read more

McKnight’s FREE Webinar Tomorrow, 7/12 at 1pm: Taking Stock of New Survey Realities

McKnight’s Long-Term Care News describes their “Super Tuesdays” series as “online webinars where industry professionals speak about a subject that matters to those in the Long-Term Care industry.’  Below is info about tomorrow’s program.  If you’re interested in a Super Tuesday on a mental health topic, please let them know: http://www.mcknights.com/contact-us/section/277/ Tuesday July 12th at 1pm, … Read more