Free Webinar 5/20 @2pm ET: 9 Ways to Improve the Effectiveness of your Social Work Department & Increase LTC Resident Satisfaction

Join Dr. El Wednesday, May 20th at 2pm Eastern Time (1pm Central Time) for a FREE Webinar on 9 Ways to Improve the Effectiveness of your Social Work Department & Increase LTC Resident Satisfaction sponsored by EmLogis To register: visit EmLogis Events About the webinar: Are your residents depressed, their families distressed, and your staff … Read more

6 ways to improve dealing with death in LTC

Here’s my latest article on McKnight’s Long-Term Care News:  6 ways to improve dealing with death in LTC There are moments in life that engender important questions. When an individual is born, we ask, “Is it a boy or a girl?” When the person dies, we ask, “What happened?” In long-term care, we’re not around … Read more

Holiday Gifts for Nursing Home Residents

This post, along with my Planning for the Holidays article, could be printed out and left for family members in a prominent location.  Think of it as your gift to every nursing home family.   ~Happy Holidays from Dr. El at MyBetterNursingHome.com With the holiday season upon us, you may be wondering what would make a good … Read more

Seeing the ‘invisible patient’ in LTC

Here’s my latest article on McKnight’s Long-Term Care News: Seeing the ‘invisible patient’ in LTC Jane Gross’ recent post Seeing the ‘Invisible Patient’ in the “New Old Age” blog of the New York Times discusses how professionals often ignore the needs of caregivers of the elderly because they are focused on their identified patient. As the … Read more

Secrets to Creating an Emotionally Healthy Environment for Residents: Webinar 12/10

Join Dr. El Wednesday, December 10th at 2pm Eastern Time (1pm Central Time) for a FREE Webinar on Secrets to Creating an Emotionally Healthy Environment for Residents sponsored by EmLogis To register: visit EmLogis Events   About the Webinar: Is lack of attention to residents’ emotional health undermining your efforts to provide good medical care? … Read more

LTC Customer Service Fails topic of 10/16/14 radio show

Tomorrow, 10/16, I’ll be a guest on “When Things Go Wrong,” the Wharton Business Radio show of professor Christian Terwiesch. The live show is 10/16 at 4pm ET and I’ll be on at 4:30pm. Professor Terwiesch will be addressing customer services issues in long-term care. They don’t provide the questions in advance so I have … Read more

Preventing difficult family situations (McKnight’s LTC News)

Here’s my latest article on McKnight’s Long-Term Care News: Preventing difficult family situations I listened with great interest last week to McKnight’s Fall Expo talk on Pain relief: Dealing with difficult family and resident situations. Attorney Matthew J. Murer provided excellent information on how to work with families to prevent conflicts over treatment and other … Read more

Assisted Living Documentary by Resident Dick Weinman

As a psychologist, I have the privilege of hearing the perspective of residents on a regular basis. For those of you who aren’t so lucky, here’s an insightful video by a resident of an assisted living facility. Dick Weinman, retired professor of broadcast communications at Oregon State University, author and former radio personality, provides a … Read more

Take this to the bank: How to reduce money stress for LTC residents (McKnight’s LTC News)

Here’s my latest article on McKnight’s Long-Term Care News: Take this to the bank: How to reduce money stress for LTC residents It was noon at the nursing home and the staff was busy wheeling residents into the dining room. “Are you going to buy me lunch today?” an aide joked as she unlocked the … Read more