The keys to reducing turnover in long-term care

“They keep giving me these new aides and they don’t know what they’re doing,” a disgruntled resident commented during a psychotherapy session. “You’re not the first person to tell me that,” I replied, looking for a way to acknowledge her experience without criticizing either the facility or the new aides. “You have the honor of … Read more

To reduce burnout and turnover, improve family-staff relationships

Earlier this month, I took some much-needed time off to go on a cruise. I came home to a LinkedIn notification about “The big cost of not taking vacation,” reflecting on a CNN article regarding the vast number of vacation days forfeited by Americans. The author notes that people who travel tend to be happier … Read more