Opening the door for ombudsmen

Here’s my latest article on McKnight’s Long-Term Care News: Opening the door for ombudsmen Last week during a talk at the Pennsylvania Department of Aging 2017 Ombudsman Conference, audience members told me that they’re having difficulty speaking to administrators and other senior staff when they visit the facilities. In fact, some people reported that the … Read more

3 surprising reasons to strengthen your resident council

Here’s my latest article on McKnight’s Long-Term Care News: 3 surprising reasons to strengthen your resident council When it comes to resident councils, it’s often thought that an active resident council might seem good in theory, but that it’s offset by the amount of staff time required to devote to the process and concern that … Read more

7 powerful ways to deliver family-centered care

Here’s my latest article on McKnight’s Long-Term Care News: 7 powerful ways to deliver family-centered care When families seek mental health treatment, it’s often because of a “problem child.” Family therapists consider this person to be the “identified patient” and recognize that the troubled individual is part of a family unit whose members all benefit … Read more

How to Create Nursing Home Family Councils

In Part One of the Family Council posts, Karlin Mbah of FRIA discusses the role of the Family Council in improving the nursing home environment. In today’s follow-up post, she addresses ways in which to organize families to create a Family Council. In addition to her suggestions, some of the tips I provided in my … Read more