Join Dr. El Thursday, October 2nd at 2pm Eastern Time (1pm Central Time) for a FREE Webinar on Using Psychology to Motivate Staff sponsored by EmLogis To register: visit EmLogis Events Aunt Sylvia Motivates the Staff: Click here or view below: http://youtu.be/byhU_OgiIaY About the Webinar: Create a sense of hope and … Read more
Join Dr. El Thursday, August 4th at 2pm Eastern Time (1pm Central Time) for a FREE Webinar on 5 Ways to Encourage Teamwork in Your LTC Facility sponsored by EmLogis To register: visit EmLogis Events Aunt Sylvia at the nursing station, discussing teamwork: Click here or view below: http://youtu.be/7KTqBbjaJro About the Webinar: How … Read more
Join Dr. El Thursday, July 17th at 2pm Eastern Time (1pm Central Time) for a FREE Webinar on Preventing Burnout in Long-Term Care sponsored by EmLogis To register: visit EmLogis Events Aunt Sylvia discusses burnout: http://youtu.be/sIh274aoIF8?list=UUmfhLE_11Y9evQxu-dGxIXg About the webinar: Long-term care can be a stressful work environment, contributing to job dissatisfaction, turnover, injury and … Read more
Here’s my latest article on McKnight’s Long-Term Care News: The psychology behind good customer service (and why it’s more important than you think) At the front desk, the workers were having an argument. Some residents watched the proceedings with interest and others with expressions of alarm. A waiting family member shifted from one leg … Read more
Join Dr. El Wednesday, June 4th at 2pm Eastern Time (1pm Central Time) for a FREE Webinar on Creating a successful employee recognition program sponsored by EmLogis To register: visit EmLogis Events
Here’s my latest article on McKnight’s Long-Term Care News: Implementing an employee recognition program: Tips for success One of my recent posts, Employee recognition programs: What works, focused on the benefits of recognition and key points in choosing a recognition program. Now I’d like to address how to implement your chosen employee recognition program so … Read more
Join Dr. El Thursday, May 8th at 2pm Eastern Time (1pm Central Time) for a FREE Webinar on Reducing Turnover in LTC sponsored by EmLogis To register: visit EmLogis Events
Here’s my latest article on McKnight’s Long-Term Care News: The keys to reducing turnover in long-term care “They keep giving me these new aides and they don’t know what they’re doing,” a disgruntled resident commented during a psychotherapy session. “You’re not the first person to tell me that,” I replied, looking for a way to … Read more
Here’s my latest article on McKnight’s Long-Term Care News: Employee recognition programs: what works After Ms. Ryan’s psychotherapy session, I stopped at the nursing station and asked the nurse for the name of her aide. The nurse pointed to a uniformed woman right next to me, who turned and asked me with hostility, “How do … Read more
Here’s my latest article at McKnight’s Long-Term Care News: Is Your Workplace Psychologically Healthy? In long-term care we spend a lot of time focused on the physical health of those in our care. With increased emphasis on culture change and the update to the MDS (and hopefully as a result of this column), we’ve begun … Read more