Here’s my latest article on McKnight’s Long-Term Care News: The keys to reducing turnover in long-term care “They keep giving me these new aides and they don’t know what they’re doing,” a disgruntled resident commented during a psychotherapy session. “You’re not the first person to tell me that,” I replied, looking for a way to … Read more
Here’s my latest article on McKnight’s Long-Term Care News: Employee recognition programs: what works After Ms. Ryan’s psychotherapy session, I stopped at the nursing station and asked the nurse for the name of her aide. The nurse pointed to a uniformed woman right next to me, who turned and asked me with hostility, “How do … Read more
Here’s my latest article on McKnight’s Long-Term Care News: Stuff I won’t do for residents and why your staff shouldn’t either: Preventing burnout in LTC In my last post, I wrote about some of the many things I do for residents as a long-term care psychologist. The astute reader will note that most of the tasks … Read more
Here’s my latest article on McKnight’s Long-Term Care News: Using psychology to reduce roommate conflicts: A handy guide “My roommate is driving me crazy with his oxygen machine. I haven’t slept in days.” “Her husband stays in the room all the time, even when she’s in rehab.” “She always leaves the window open and I’m … Read more
Here’s my latest article on McKnight’s Long-Term Care News: Instilling Hope: Needed for contentment, helpful for long-term care operations “I hope Santa brings me a Sony DS,” my 7-year-old told me the other day. I can tell you right now that Santa is not bringing her a video game player, but I didn’t want to … Read more
Here’s my latest article on McKnight’s Long-Term Care News: Improving your customer service for the holidays As the holiday season draws near, more families will be passing through your doors to visit their loved ones at your facility. Out-of-town relatives will be making annual trips and locals will be taking the children to see Grandma … Read more
Here’s my latest article on McKnight’s Long-Term Care News: Telemental health: Who, what, when, where, why you should use it Since I now Skype regularly with my 94-year old father-in-law and his wife, the concept of telemental health doesn’t seem as futuristic to me as it used to seem. I was shocked to discover, however, … Read more
Here’s my latest article on McKnight’s Long-Term Care News: Would you want to live in the LTC home where you work? I used to live in a fabulous old fourth-floor walk-up apartment in Manhattan. When I moved out of Manhattan to a borough of New York City for an elevator building with a laundry room … Read more
Here’s my latest article on McKnight’s Long-Term Care News: ‘Derek’ — a long-term care shrink’s view I was very pleased when I heard there was a program about a long-term care facility on British television. Finally we’re getting our props — at least overseas. “Derek” is the story of a simple but kind middle-aged man … Read more
Here’s my latest article on McKnight’s Long-Term Care News: Care model for more than just medical condition needed in long-term care Of the most efficient countries for healthcare, the United States ranks second in healthcare costs per capita but 46th in efficiency (out of the 48 countries ranked!). The move from a biomedical to a … Read more