Setting Boundaries with Residents, Nursing Home Magazine, March 2004

Setting Boundaries With Residents   by Eleanor Feldman Barbera, PhD   Becoming close to residents, but not too close, takes wisdom   “Can you do me this one small favor?” Estelle H. asked, looking up at her aide imploringly. “Can you get me a birthday card to send to my granddaughter?” Ms. Skinner sighed, thinking … Read more

Managing Resident Requests for Help, Nursing Homes Magazine, Oct 2003

Managing Resident Requests for Help By Eleanor Feldman Barbera, PhD   The Shouters, the Constant Call Bell Ringers and the Complainers don’t have to be that way—you can reshape their behavior   Once, when I was new to a facility, I came up to the second floor to find a resident, named Paula, shouting “Nurse, … Read more