Reducing depression through person-centered care (McKnight’s LTC News)

Here’s my latest article on McKnight’s Long-Term Care News: Reducing depression through person-centered care I was speaking about leadership to a group of administrators recently when the discussion turned to person-centered care. “Culture change, the Eden Alternative, whatever you call it,” I said, “things are moving in that direction. MDS 3.0 has the team asking … Read more

How to better foster community among long-term care residents (McKnight’s LTC News)

Here’s my latest article on McKnight’s Long-Term Care News: How to better foster community among long-term care residents Mr. Cooper was staring out the window when I came by to see him for his weekly psychotherapy session. “There’s no one here to talk to except you,” he said despondently. “You’re the fourth resident who told … Read more

The keys to reducing turnover in long-term care (McKnight’s LTC News)

Here’s my latest article on McKnight’s Long-Term Care News: The keys to reducing turnover in long-term care “They keep giving me these new aides and they don’t know what they’re doing,” a disgruntled resident commented during a psychotherapy session. “You’re not the first person to tell me that,” I replied, looking for a way to … Read more

Employee recognition programs: what works (McKnight’s LTC News)

Here’s my latest article on McKnight’s Long-Term Care News: Employee recognition programs: what works After Ms. Ryan’s psychotherapy session, I stopped at the nursing station and asked the nurse for the name of her aide. The nurse pointed to a uniformed woman right next to me, who turned and asked me with hostility, “How do … Read more

Instilling Hope: Needed for contentment, helpful for LTC operations (McKnight’s LTC News)

Here’s my latest article on McKnight’s Long-Term Care News:   Instilling Hope: Needed for contentment, helpful for long-term care operations “I hope Santa brings me a Sony DS,” my 7-year-old told me the other day. I can tell you right now that Santa is not bringing her a video game player, but I didn’t want to … Read more

Improving your customer service for the holidays (McKnight’s LTC News)

Here’s my latest article on McKnight’s Long-Term Care News: Improving your customer service for the holidays As the holiday season draws near, more families will be passing through your doors to visit their loved ones at your facility. Out-of-town relatives will be making annual trips and locals will be taking the children to see Grandma … Read more

Telemental health: Who, what, when, where, why you should use it (McKnight’s LTC News)

Here’s my latest article on McKnight’s Long-Term Care News: Telemental health: Who, what, when, where, why you should use it Since I now Skype regularly with my 94-year old father-in-law and his wife, the concept of telemental health doesn’t seem as futuristic to me as it used to seem. I was shocked to discover, however, … Read more

Care model for more than just medical condition needed in long-term care (McKnight’s LTC News)

Here’s my latest article on McKnight’s Long-Term Care News: Care model for more than just medical condition needed in long-term care Of the most efficient countries for healthcare, the United States ranks second in healthcare costs per capita but 46th in efficiency (out of the 48 countries ranked!). The move from a biomedical to a … Read more

McKnight’s Free Online Expo tomorrow, 9/10 at 11am ET

Those who like the convenience of attending a conference without leaving their desks (and the fact that it’s free!) will be pleased to hear that McKnight’s is holding their online Expo tomorrow on the following topics: Enhancing relationships with key referral sources  – Tuesday September 10th  11:00 AM Changes looming for the MDS 3.0  – Tuesday September 10th  12:30pm … Read more

Same-sex couples: Are you and your staff prepared? Probably not (McKnight’s LTC News)

Here’s my latest article on McKnight’s Long-Term Care News: Same-sex couples: Are you and your staff prepared? Probably not Last week, McKnight’s staff writer Tim Mullaney wrote about the new Medicare guidance that guarantees that same-sex married couples can live in the same nursing home. Perhaps, like many of our current opposite-sex married couples, they’ll share the same room … Read more