customer service – Page 3 – Eleanor Feldman Barbera, PhD

Insights on family-friendly care from Dr. El — the daughter of a new resident

April 26, 2017 by Eleanor Barbera, Ph.D.

Here’s my latest article on McKnight’s Long-Term Care News: Insights on family-friendly care from Dr. El — the daughter of a new resident Due to a series of unfortunate events, both of my previously independent parents were recently injured over the course of five weeks. In the past, I’d been the granddaughter, the niece and … Read more

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From a Certified Nursing Assistant

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Jan, New Orleans

“Dr. El offered compassionate, knowing, and tender advice. It was as though she was a sister, friend, psychologist, and nurse wrapped into one nice package helping me and my siblings to navigate these difficult waters of aging parents.”

Stephen G, New Orleans

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Sr. M. Peter Lillian Di Maria Director, Avila Institute of Gerontology, Inc.

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Ellen Ray, Program Specialist, 1199 SEIU Training and Employment

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Certified Nursing Assistant

"I usually can't wait for these staff trainings to end. This time I didn't want it to be over."