Business Strategies

Relationships key to long-term care success

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Here’s my latest article on McKnight’s Long-Term Care News: Relationships key to long-term care success Long-term care success is about steady, reliable relationships. That’s my takeaway after attending two recent conferences that echo my experiences in the field. The first event delivered the results thus far of an ongoing program that won a coveted grant … Read more

McKnight’s Fall Online Expo, FREE, Wednesday September 26

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McKnight’s Fall Online Expo FREE Wednesday September 26, 2018 Earn 3 Free CEUs at 3 Free webinars Once again, McKnight’s will host its annual Fall Online Expo, which is a chance to attend a conference without leaving your desk. Register for the conference in advance, and then log in to hear the talks, visit the vendors, … Read more

9 reasons why it’s better to congregate than disperse short-term rehab residents

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Here’s my latest article on McKnight’s Long-Term Care News: 9 reasons why it’s better to congregate than disperse short-term rehab residents In most of my long-term care career, I’ve witnessed short-term rehabilitation (STR) residents housed together, but occasionally facilities have scattered them throughout the building. I don’t know the reasoning behind dispersing residents, but from … Read more

Dr. El’s ‘Quality of Life’ star ratings are the way to go

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Here’s my latest article on McKnight’s Long-Term Care News: Dr. El’s ‘Quality of Life’ star ratings are the way to go The Nursing Home Compare star rating system assesses quality of care based on health inspections, staffing and quality of resident care measures. It examines important factors such as emergency preparedness, resident/staff ratios, re-hospitalization rates, … Read more

The tumult of turnover

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Here’s my latest article on McKnight’s Long-Term Care News: The tumult of turnover I once rode down a crowded afternoon elevator with the CEO of a managed care company. “It must be 5:01,” he commented wryly. I heard a measure of scorn for his employees’ lack of dedication to the job. What I saw was … Read more

Suicide prevention in the workplace: What employers need to know

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Here’s my latest article on McKnight’s Long-Term Care News: Suicide prevention in the workplace: What employers need to know With the high-profile deaths this month of designer Kate Spade and chef Anthony Bourdain, the crisis of suicide has been thrust into the spotlight. Suicide deaths in the United States have increased 25% between 1999 and … Read more

Enhancing organizational communication improves outcomes, reduces adverse incidents

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Here’s my latest article on McKnight’s Long-Term Care News: Enhancing organizational communication improves outcomes, reduces adverse incidents McKnight’s Long-Term Care News frequently notes stories about rogue employees engaging in illegal and disturbing behavior and then trying to cover it up after the fact. There are regular reports about intra-organizational systems that fail, leading to wrongful … Read more

To reduce burnout and turnover, improve family-staff relationships

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Here’s my latest article on McKnight’s Long-Term Care News: To reduce burnout and turnover, improve family-staff relationships Earlier this month, I took some much-needed time off to go on a cruise. I came home to a LinkedIn notification about “The big cost of not taking vacation,” reflecting on a CNN article regarding the vast number … Read more

Why it’s impossible to maintain prior levels of care quality, and what to do about it

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Here’s my latest article on McKnight’s Long-Term Care News: Why it’s impossible to maintain prior levels of care quality, and what to do about it In Editorial Director John O’Connor’s April 16th column, he reported on a study from the Kaiser Family Foundation indicating that increasing numbers of new residents have dementia, are more physically … Read more

The importance of leadership in creating good deaths in LTC

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Here’s my latest article on McKnight’s Long-Term Care News: The importance of leadership in creating good deaths in LTC In one of the more disturbing encounters I’ve had in long-term care — in a 5-Star deficiency-free nursing home — I offered my condolences to an aide on the loss of a resident she’d cared for … Read more