Recent Blog Posts
Turnover reporting: This is going to be good*
Late last week, the Centers for Medicare & Medicaid Services announced that they will begin to post staff turnover data on the Medicare.gov Care Compare website. In July, turnover will be incorporated into the Five Star Quality Rating calculations. While this is...
The path forward for long-term care
With staffing shortages, reduced occupancy, the ongoing pandemic and other challenges, it’s a worrisome time for long-term care. A scan of trade headlines might even make one pessimistic about the future of the industry. Despite these difficulties, dedicated,...
BBB Act provides opportunity to address LTC mental health needs
In my last blog post, “Boosting team resilience,” I briefly touched upon the need to recognize the pandemic-related trauma experienced by staff members and to better prepare for future catastrophes. The potential passage of the Build Back Better Act, with “roughly...
Boosting team resilience
It’s no secret that many long-term care staffers are grappling with feelings of stress and burnout following their pandemic experiences. Burnout affects workers on a personal level, and it can also impact the functioning of teams. Researchers distinguish between...
Ageism in LTC
As I listened last week to a web event on confronting ageism in healthcare, I found myself nodding in agreement with the participants, who were all themselves nodding at the comments of their collaborators. The conversation, presented by the Kaiser Family Foundation’s...
How to give feedback that gets results
Whether coaching supervisors on leadership skills or teaching employees to follow proper infection control procedures, the way in which feedback is offered can have an enormous impact on how it’s received and whether it’s implemented. In “Constructive criticism that...