It’s The Simple Things

When I arrived at Mr. Johnson’s room, he was sitting in the doorway in his wheelchair, frowning at the passersby. He was immaculately dressed, as usual, in a button-down shirt and shorts on this hot summer day, looking much younger than his 90 years.

Lately he’d been frustrated that his memory was interfering with his ability to get things done. Last week I’d tacked onto his bulletin board a calendar we’d created to outline the days and times of his favorite activities.

“How are you?” I asked, settling into the chair across from him.

“Not good.” He shook his head. “My daughter Letty is in the hospital and I can’t reach her. She just had surgery and I’m worried about her.” He spoke in slow, measured words, so that sessions with him, while always fruitful, took on his Caribbean pace.

I could tell his anxiety was high, and not good for any of his medical conditions. “Can we call her?”

“I lost my cell phone. And I dropped the answering machine with her message giving me the phone number and all my messages disappeared.” He sounded close to tears.

“Is there someone else we could call who might have her number at the hospital? Or does she have a cell phone? Let me see your phone book.”

He dug around in the bag on the back of his wheelchair, pulled out a book, and slowly started flipping through the pages. I held out my hand. “May I?” He handed it to me and I saw it was filled with neatly written phone numbers in no particular order.

“Look for her brother, Clifford Johnson. He might know how to reach her.”

I found and dialed the number, and handed him the phone. A brief, pleasant conversation ensued with his daughter-in-law, who then put his son on the phone. After a few minutes Mr. Johnson handed me the phone. “I’m out here in Oregon,” Clifford Johnson told me, “and our sister Annette might have her number, but she’s visiting her daughter in Florida. I’ll give you that number. I appreciate what you’re doing for my father.”

A few minutes later I had Annette on the phone. Mr. Johnson gestured for me to talk to her.

“I don’t have Letty’s number, but I can give you her boyfriend’s cell phone number. They’re in Chicago.” she said. I handed the phone to Mr. Johnson for another brief chat.

Letty’s boyfriend picked up immediately and I explained that her father was worried and wanted to get in touch with her. “Boy, is she going to be glad to hear from him! If there’s anything else I can help you with, please let me know.”

“If we reach Letty,” I told Mr. Johnson, “I’m going to give you the phone and then go.” I dialed the number and a tired voice picked up the line. “Letty?” “Yes?” “I’ve got your father here. He wants to talk to you.” “Oh, good!” Her voice energized immediately. I handed the phone to her dad, touched him good-bye on his shoulder, and left the room.

I was sitting at the nursing station writing up my notes when Mr. Johnson stopped by and fixed me with a long look. “God bless you. I will never forget your kindness.” I almost began to cry at the sincerity in his voice. “I feel so much better now. It’s like a weight has been lifted.” He settled in across from the nursing station. Every so often I’d glance over to find him watching me and smiling.

7 thoughts on “It’s The Simple Things”

  1. Dr. El,

    A very touching story with a happy end, what may seem hopeless is not necessarily so.

    He's right, God bless you, you are kind. You went out of your way to help.

    Reply
  2. Sue and K. Tree, it was miraculous that everyone we called was home so we could complete our phone call chain during my visit. Very satisfying, and of course nice to hear it was appreciated.

    Reply
  3. That is such a sweet story. What a blessing you were to go out of your way to help. One tip for seniors, even in care facilities, is that one of the Jitterbug cell phones for senior citizens keeps all your phone numbers in their computer and their operators have access to them as well. If a patient is somewhat confused and can't remember how to dial the phone, they can just dial 0 and get an operator who can help them. And in a situation like this, where the elderly user lost his cell phone, they have an 800 number you can call to get help immediately. I'm pretty sure that would include getting one of the phone numbers from them in an emergency. He would have to give identifying information, but I would think that the facility could help there. I wish my aunt had had one of the cell phones when she was in a care facility. It would have been a big help. 🙂 Thanks again for a sweet and interesting article.

    Reply

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